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Senior Staff, Sales administration

Samsung Hà Nội

Position Summary

1. Open Order Status Management
2. Stock transfer among Location
3. Management of Returns Due to Sales, Distribution, and S/O Error
4. Special Order Issue Management
5 Master data(Code Information System)
6.VOC (Visit all key accounts by quarterly to verify all operation activities)

Role and Responsibilities

Main Responsibility: Be responsibility and duty for all issues ref. order execution:

1. Open Order Status Management:

   _ Sales portal (Place order system) & B2Bi (Interface PO b/t accounts & Samsung) admin

   _ DF++ (Stock allocation by q'ty / dealer control)

   _ DO creation & monitoring with 3PL

   _ Follow-up with customer & Credit Controlling team for credit block (overdue & over CL)

   _ Follow-up bundle / package promotion

2. Stock transfer among Location

3. Management of Returns Due to Sales, Distribution, and S/O Error

4. Special Order Issue Management

   _ GTN (Intercompany transaction)

   _ Credit / Debit memo (EP)

   _ FOC promotion order (EP)

   _ Sales force/ EP creation (B2B order) & Verify document / evidence of project

5 Master data(Code Information System)

   _ Material / SKU/Promotion code (POP)

   _ BOM (Package of promotion)

6.VOC (Visit all key accounts by quarterly to verify all operation activities)

Skills and Qualifications

• A skilled or highly-skilled specialist that completes tasks in resourceful and effective ways

• May contribute to the development of concepts and techniques as well as complete complex tasks in creative and effective ways

• Works on assignments, including complex assignments, requiring considerable judgement and initiative

• May determine methods and procedures on new assignments

• May mentor or coach team members

• Typically requires a minimum 5 years of experience since TB1

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