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Senior Cargo Reservations Agent | Qatar Airways | Saigon

QATAR AIRWAYS Hồ Chí Minh

In this position, you will ensure the smooth operational flow of cargo through acceptance and management of bookings. You will monitor and record reservations and ensure all aspects of the bookings are properly recorded and submitted. You will also be required to coordinate with cargo sales executives, Qatar Airways (QR) space control, and local area Ground Services Agent (GSA).

Key accountability:

Accept bookings for cargo sales and ensure they are properly fed into the cargo IT system.
Liaise between sales team members and QR space Control to ensure each reservation is properly allocated
Record updates on backlog\critical situations to avoid complaints from customers.
Make booking with OAL\Trucking companies and make use of SPA contracts to ensure satisfactory service to offline destinations
Co-ordinate between internal stake-holders & Outstations on a shipment requiring special handling\attention to ensure smooth movement of cargo.
Provide booking list to GHA within the agreed time frame.
To load flight reservations in the system and coordinate space allocations in relation to reservations with QR Space Control

Trade or Vocational qualification however a bachelor’s degree would be preferred.

You should have minimum of 1 year (s) of job-related experience

Knowledge of cargo reservations and tracking systems

Awareness of cargo products, dangerous goods regulations and IATA/TACT regulations.

You must be computer literate and have good command of written and spoken English.

You should be currently be legally eligible to live and work in Ho Chi Minh, Vietnam

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