Senior Account Management Executive - Ho Chi MinhLALAMOVE Hồ Chí Minh
Toàn thời gian
Are you passionate? A perpetual solver of problems? Are you proactive, dedicated to honing your skills, and persistent in completing and executing tasks? If the answer is yes, then we want you to join our team in Ho Chi Minh! We are currently seeking for an outgoing, energetic and detail oriented individual to join our Account Management team, based in Ho Chi Minh City.
Life at Lalamove is fast-paced, thrilling, and we are constantly doing things no one has ever done before.
We are looking for a high energy, quick thinking individual to achieve business target by creating and maintaining professional relationship with clients.
If you understand all things that are worth doing are never easy, and you want to become a better version of yourself, apply now!
- Own the corporate client relationship after they are successfully onboarded
- Activate customers to place their first order within defined SOP
- Ensure prepaid client wallet does not fall below minimum amount
- Maintain relationships and with key accounts, taking responsibility for their retention on LLM
- Resolve complaints and operational issues with key accounts within a defined SOP
- Identify opportunities to grow revenue base with existing accounts and execute this mission
- Identify new channels of revenue with existing accounts e.g. API, advertising
- Collaborate with marketing department on regular and seasonal campaigns
- Engage with in-app top-up clients to identify high potential business users
- Collect relevant data from business accounts, helping the business user categorization effort
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