Restaurant Supervisor (Mới)Annam Gourmet Market Hồ Chí Minh
Annam Gourmet Market
Ngày cập nhật: 16/05/2019
- Bảo hiểm theo quy định
- Du Lịch
- Phụ cấp
- Chăm sóc sức khỏe
- Phụ cấp thâm niên
- Chế độ nghỉ phép
Annam Gourmet seeks for candidates of the vacancy Lounge Supervisor with the requirement as below:
- Organize and supervise shifts of the staffs including their attendance, appearance, presentation, etc.
- Maintains ambiance by controlling lighting, cleanliness, background music if any, linen service, glassware, tableware, and utensil quality and placement; monitor food presentation and quality.
- Carry out on-job-training for all service staffs within working hours
- Maintain safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures in compliance with company policies & legal regulations; maintain security and sprinkler systems; ensures high level of hygiene at all times in all service areas
- Manage the staffs well by orienting, training, assigning, scheduling, coaching, counseling, and rewarding or disciplining employees and provide feedbacks to keep them upbeat and productive
- Communicate job expectations to the staffs by planning, monitoring, appraising, and reviewing based on their performance;
- Ensure customer-service standards; resolve problems; complete audits;
- Identify the trends in longue industry, determine or propose actions for system improvements; implement changes to promote the brand
- Deliver superior guest services and ensure absolute customer satisfaction, handle effectively customer enquiries and complaints (if any)
- Estimate consumption, forecast requirements and maintain inventory of the lounge
- Control costs and minimize waste
- Nurture a positive working environment and lead by example
- Report on traffic, turnover of the stores
- Other missions assigned by Store Manager/ director
Education: Culinary school diploma or BS degree in Business Administration/ hospitality
Software skills: Word, Excel, Power point
English : Advanced
At least 2 year of experience as a Supervisor, preferably major in F & B, hotel, restaurants.
Key Requirements/ qualities
- Excellent verbal communication skills in both English & Vietnamese
- Proven working experience as restaurant/longue manager
- Quick-minded, strong problem-solving skills
- Negotiation & persuasion Skills
- Good observational & organizational, customer-oriented skills
- Good management skills
- Good understanding of restaurant/lounge operations, F&V, Marketing &Customer service
- Good knowledge about Western cuisine
- Computer literacy and familiarity with restaurant/longue management software
- Strong leadership, motivational and interpersonal skills
- Good & professional appearance
Bartender skills is a plus
- Hình thức: Nhân viên chính thức
Annam Gourmet Market
Annam Group has become the premier company in food service and beverages in Vietnam, operating ventures in both retail and wholesale fields.
Additionally, the Annam Group imports & distributes famous cosmetics and industrial hospitality equipment brands.
Our success can be attributed to many factors including:
- Our ability to understand our clients’ expectations. Specifically, we assist companies to establish their brands and define their marketing strategies for the Indochine market.
- Our mix of Vietnamese and Western management gives us the diverse leadership necessary to be effective in Vietnam.
- Our quality focus. We ensure quick custom’s clearances, climate controlled transportation and storage, safe and healthy working conditions.
- An Indochine network encompassing North, Central and South Vietnam, Laos and Cambodia...
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