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Nhân Viên Đặt Phòng (Reservation Agent)

Pullman Vung Tau Hotel & Convention Center Bà Rịa-Vũng Tàu

Bán thời gian

  • Công ty: Pullman Vung Tau Hotel & Convention Center
  • Địa điểm làm việc: 15 Thi Sách, Phường 8, Thành phố Vũng Tầu, Bà Rịa - Vũng Tàu

Mô tả công việc:

(Mức lương: Thỏa thuận)

Technical responsibilities / Trách nhiệm kỹ thuật

· To handle all group tours/ conventions from the initial blockage to the rooming lists.

· To perform daily, weekly, monthly tasks as per department’s checklist.

· To record all reservations neatly and accurately on prescribed forms.

· To assist in the day-to-day operations of the Reservation Department

· To manage telephone, fax and email enquiries in a prompt and professional manner and in accordance with company standards ensuring accuracy and attention to detail at all times

· To understand seasonal and historical trends and work within them to ensure maximum occupancy and average room rates

· To identify new contacts and pass sales leads on to the relevant sales office

· To produce quotations and written confirmation to all clients

· To check any no-show and cancellation report with the correspondence and kee the record in the file.

· To ensure bookings are guaranteed and no show charges/late cancellation charges are applied where appropriate; and Reservations policies and procedures are followed to ensure Guest satisfaction

To coordinate with the travel agent and update the room allotment

Chức vụ: Nhân Viên/Chuyên Viên

Hình thức làm việc: Bán thời gian

Quyền lợi được hưởng:

- Having chances to get attractive company bonus every month/year

- Company trip once a year + Joining party

- Salary and position is reviewed 1 time a year

- Bonus by individual ability and company’s performance.

- Social insurance, health insurance, unemployment insurance and other benefits

- Dynamic and sociable working environment.

Yêu cầu bằng cấp (tối thiểu): Trung cấp - Nghề

Yêu cầu công việc:

- English: ability to listen and communicate in English.

- Friendly, agile, able to work in groups, with a sense of responsibility

Yêu cầu giới tính: Nam/Nữ

Ngành nghề: Lễ Tân (Receptionist)

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