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Housekeeping/ Floor Supervisor (Staff House) - Giám Sát Buồng Phòng (Ký Túc Xá Nhân Viên) (Mới)

InterContinental Phu Quoc Long Beach Resort - Công Ty Cổ Phần Bất Động Sản Syrena Phú Quốc Kiên Giang
Housekeeping/ Floor Supervisor (Staff House) - Giám Sát Buồng Phòng (Ký Túc Xá Nhân Viên)

InterContinental Phu Quoc Long Beach Resort - Công Ty Cổ Phần Bất Động Sản Syrena Phú Quốc

Ngày cập nhật: 21/01/2019

Phúc lợi
  • Bảo hiểm theo quy định
  • Du Lịch
  • Phụ cấp
  • Xe đưa đón
  • Đồng phục
  • Thưởng
  • Chăm sóc sức khỏe
  • Đào tạo
  • Tăng lương
  • Chế độ nghỉ phép
Mô tả Công việc

• Supervise the implementation of housekeeping standards and procedures in relation to:

• Bedroom service

• Bathroom service

• Valet service

• Cleaning service

• Linen maintenance

• Recommended changes to these standards and training needs on an ongoing basis

• Maintain a current and thorough knowledge of all housekeeping systems

• Open and close the shift and ensure effective shift hand over

• Distribution and collection of keys

• Management of all incoming and outgoing calls

• Solve employee grievances

• Perform Room allocations

• Perform Room inspections

• Prioritise arrival rooms

• Liaise with Front Office for guest and hotel requirements

• Ensure guest valet is processed and delivered in a timely manner

• Co-ordinate special projects (eg site rooms, vermin control, window and carpet cleaning, room inventories)

• Manage all special requests made by guests

• Ensure consistency within the department

• Management of lost property for the hotel

• Ensure you have complete knowledge of room types, layouts and facilities

• Manage storage areas

• Maintain adequate stock levels

• Complete stock takes as required

• Maintain stock levels

• Conducts shift briefings to ensure hotel activities and operational requirements are known

• Works with Superior and Human Resources on manpower planning and management needs

• Works with Superior Director of Finance in the preparation and management of the Department’s budget.

• Be responsible in keeping our property safe and secure, to participate in any hotel activity related to Fire Life safety.

• Perform any other duties which may be assigned by the management from time to time.

Yêu Cầu Công Việc

Required Skills 

• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

• Able to speak, read and write English

• Proficient in the use of Microsoft Office

• Organizational and training abilities

Qualifications 

• High School or Diploma in Hotel Administration, Hotel Management or equivalent

Experience 

• 2 years housekeeping experience preferably in a hotel of similar size and complexity and including supervisory experience or training.

• Type and level of experience required may vary slightly based on size and complexity of operation

Thông tin khác
  • Bằng cấp: Trung cấp
  • Độ tuổi: 25 - 35
  • Hình thức: Nhân viên chính thức
Giới thiệu về công ty

InterContinental Phu Quoc Long Beach Resort - Công Ty Cổ Phần Bất Động Sản Syrena Phú Quốc

Qui mô công ty: 100-499
InterContinental Phu Quoc Long Beach Resort is ideally located on Bai Truong – one of the most beautiful beaches on Phu Quoc “Pearl Island”. The resort is...Chi tiết

InterContinental Phu Quoc Long Beach Resort is ideally located on Bai Truong – one of the most beautiful beaches on Phu Quoc “Pearl Island”. The resort is part of the Phu Quoc Marina complex which includes a waterfront, theme park, sailing club, shopping, restaurants, bars & residences. The resor t features 459 rooms, suites and villas offering an array of elegantly appointed accommodations, 5 restaurants and bars offering a wide range of world class dining options, modern meetings and events facilities with a grand ballroom ideal for themed dinners, gala events and stylish weddings and last but not least, a Harnn Heritage Spa thoughtfully designed to enhance your wellness.

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