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CV/CVCC điều tra hiện trường - Fraud Investigation Officer (Mới)


Founded in 1948, LOTTE is one of the largest global groups in Korea and is engaged in a variety of businesses including construction, chemistry, distribution, hotel, tourism, F & B and finance.

Lotte Card is a credit card company based on Lotte Group's largest distribution and service network in Korea. Lotte Card is a credit card company that covers Lotte Group's entire network and infrastructure, from department stores, marts, on-line shopping to movie theaters, coffee shops, Is a leading provider of credit finance services that combines services with FinTech.

In addition, considering the diverse lifestyles of our customers, Lotte Card is dedicated to developing competitive services that can only be provided by Lotte Card. Lotte Card aims to become a company that is always loved by our customers as a partner through useful and convenient benefits and services.

LOTTE CARD acquired a 100% stake in Techcom Finance at Techcombank, one of Vietnam's major banks, and was approved by STATE BANK OF Vietnam for final approval of Vietnam Finance business in March this year.

LOTTE Finance Vietnam (= LOTTE CARD) will start full-fledged financial services in Vietnam. Based on Korea’s advanced financial services and credit management technology, FINTECH and Big Data, And ultimately aims to become the best financial services company in Vietnam.

Currently, LOTTE Finance Vietnam is located in Lotte Center Hanoi and will provide our employees with the best office environment and infrastructure.

Thu gọn
Phúc lợi
  • Bảo hiểm theo quy định
  • Du Lịch
  • Thưởng
  • Chăm sóc sức khỏe
  • Đào tạo
  • Tăng lương

- Propose (if applicable), test and use system to support fraud monitoring.
- Collect and provide black list customers relating to fraudulent consumer loan (document, identity,…) to Underwriting team for data checking process
- Prepare periodical risk and fraud evaluation report and propose measures to prevent current fraud trends.
- Review new product/service in perspective of Risk & Fraud Management
- Review all new policies and procedures before promulgating
- Call, field investigation and resolve fraud case;
- Prepare regular/on demand report on risk and fraud incident
- Set up and maintain good relation with fraud prevention association/networks and other banks to collect information regarding incidents, fraud trend.
- Other tasks assigned by Head of Department and Company.

- At least 01 year working in consumer loan/credit card in positions such as loan investigator, underwriting staff. 
- Bachelor or Master Degree in related field (university graduate or higher, specializing in Economics, Banking, Finance, Business Administration). 
- English: TOEIC 450 or equivalent. 
- Knowledge: 
• Average knowledge of risk management 
• Average knowledge of Vietnam laws and regulations
• Average knowledge of social-economy situation in Vietnam and industry
- Skill: 
• Good interpersonal, leadership and analytical skills.
• Self-motivated with energy and drive to deliver effective outcomes.
• Good communication skills to explain the issue to various parties
• Details oriented: pay attentions on details with a high level of accuracy.
• Time management: prioritize tasks to meet deadlines.
- Personal attribute:
• Be prudent, precise, and detailed
• Demonstrate sound work ethics

  • Hình thức: Nhân viên chính thức
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