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Delivery Manager

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  • Provide software delivery services using ODCs, T&M and fixed price.
  • Build strong JDC offshore team with effective communication and processes.
  • Provide sustainable solutions to meet JDC objectives.
  • Optimise productivity and track JDC delivery in respect to time, cost and quality.
  • Protect JDC cost and revenue lines.
  • Contribute to the success of Nash Tech Software Development.
  • Manage all software development projects performed in JDC, being escalation point for all projects performed in JDC.
  • Create delivery structures and processes to ensure good practice and governance is applied in JDC.
  • Establish JDC offshore roles and implement clear lines of communication using appropriate tools and effective processes.
  • Work with RMO/Technical teams and onshore to build resource strategy for JDC.
  • Track delivery through the JDC PM in respect to time, cost, quality and overall productivity.
  • Regularly monitor JDC delivery issues and risks.
  • Work with QA and other stakeholders for continuous improvement of delivery processes.
  • Review PM performance, coach and mentor JDC PMs.
  • Report the operational delivery status, risks and issues of all projects/accounts to higher management (SD MD) and onshore (weekly, monthly and/or ad-hoc).
  • Work steadily under high pressure environment.
  • Support pre-sale when required.
  • Self-train on new technologies and features of useful software.
  • Propose to the Technical Manager on technical direction/vision for the whole team.
  • Propose to the SD MD on non-technical improvements.
  • Line manager and approve leave requests for all Project Managers.
  • Strictly follow all processes and procedures established by the company in compliance with ISO27001, CMM standards or any standards that clients and company jointly agreed.
  • Perform other tasks requested by Management.
  • Manage project/account directly and take the PM roles & responsibilities when needed.
  • Co-ordinate with other project parties such as clients.
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