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Collection Manager

Monroe Consulting Group Vietnam Hồ Chí Minh

Company Profile:

Executive recruitment company Monroe Consulting Group Vietnam is recruiting on behalf of a multinational consumer financial company. Our highly respected client is seeking a Collection Manager with at least 7-year management experience in debt collection field. The job is based in Ho Chi Minh City.

Job Summary:

Collection Manager will be fully in charge of Collection Department from initiating strategies to improve collection process, ensuring the quality of execution, managing and developing Collection team members.

Job Responsibilities:

• Build up collections strategies and ensure the quality of execution of collections activities to make sure the efficiency and effectiveness while optimizing cost to collect

• Set up KPIs and incentive scheme to push the performance of collectors

• Recruit, develop and train collections team member to hit targets

• Propose improvement plan to accelerate the standard and delivery of collection functions.

• Keep close eyes to the market and update market insight frequently

• Act as executive management team

• Regularly review performance with management team from Head Office

• Bachelor’s degree in related fields

• At least 15-year experience in debt collection field and 7 year in managing role

• Good command of English 

• Good communication skills, interpersonal skills, leadership skills

• Strong commercial understanding of business issues/opportunities 

• Strong understanding of sales and marketing strategy and planning issues 

• Have good understanding of consumer finance industry

  • Bằng cấp: Đại học
  • Độ tuổi: Không giới hạn tuổi
  • Hình thức: Nhân viên chính thức

Monroe Consulting Group first started offering executive search (headhunting) services in Ho Chi Minh City, Vietnam, in 2017. Although a recent addition to Vietnam the company has been established in the region for over a decade. From Monroe’s headquarters in Ho Chi Minh City, the Company’s specialist executive search teams track the best talent in the market in the consumer goods, health, industrial, professional and technology industries. Vietnam boasts one of Southeast Asia's most vibrant economies, the fruit of decades of industrial growth and political stability. Vietnam has a growing middle class and the 5th biggest economy in Southeast Asia, with steady GDP growth of between 5.5 and 6.5 percent in recent times. Vietnamese employers are facing a candidate shortage for experienced professionals. The premium on highly skilled professionals means that having a well-connected executive search (headhunting) partner is essential. Monroe’s ability to complement its database search techniques with advanced levels of executive search (headhunting) means Monroe is well placed to deliver a full 360° service that offers both clients and candidates an in-depth and particularly well-rounded recruitment service. With its deep understanding and wide business networks in Ho Chi Minh and Vietnam, Monroe Consulting Group is well positioned to deliver the best talent to its clients.

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