Shop Manager (F&B, 5 Năm Kinh Nghiệm)
Several opportunities wait for store shop manager positions at Haagen-Dazs for the future development of the Haagen-Dazs shops in HCMC, Vietnam.
Haagen-Dazs is currently seeking talented, professional, experienced, hard-working, and loyal employees for a store shop Manger position role.
- Key services commitment:
- Consistently deliver our Customer Services.
- Convey our passion about her/his work, the Product we serve and the Haagen-Dazs brand.
- Maintain a comprehensive knowledge about all Haagen-Dazs products.
- Manage the customer environment.
- Handle customer requests and complaints in professional and positive manner.
- Key Talent Management commitment:
- Responsible the recruitment and selection in the shop.
- Maintain a positive working environment so as to promote the culture of passion, teamwork and respect, caring.
- Maintain communications in the shop.
- Create long term shop objective and action plans.
- Utilize retention and reward tools to motivate staff, and looking for talents for promotion.
- Key Business responsibility:
- Maintain highest standard of ethics and integrity.
- Maintain highest standard of personal conducts and appearance.
- Identifies, establishes and implements the local promotion designed to maximize sales for shop operation, agreed with Haagen-Dazs.
- Implement brand promotions.
- Develop sales, costs and profit.
- Motivate and lead teams to meet and exceed all sales/profits target.
- Responsible for daily, weekly and monthly and ad hoc shop reports.
- Key leadership responsibility:
- Engenders trusts at all levels communicating effectively at all levels.
- Demonstrate unquestionable integrity and personal judgment.
- Develop meaningful strategies by translating organization objectives into meaningful goals.
- Make timely and high quality decision, and add value through their knowledge and expertise.
- Inspire and motivates with high level commitment and performance.
- Develop people, organization and self.
- University graduated is preferable.
- 5+ years’ experience in F&B and/or hospitality industry required.
- Five star service experience or experience in direct F&B franchise or International restaurant/cafe is a MUST.
- 3+ year’s experience in a management position REQUIRED.
- Must be Compatible with Directors, office managers, and other shop store managers.
- Must have the ability to create a good/interactive/fair/exciting & disciplined work environment.
- Must have abilities to handle large staff, over 30-40 staff.
- Able to strictly follow guidelines, procedures, help to instill, create, re-create and better protocols, procedures, guidelines, etc.
- Strong skills in management, discipline, motivation, team-building, personal growth, and complete team leading. Clean, proper, service oriented and high service standards required.
- English REQUIRED. Japanese is an additional preference.
- Start: Immediate/1-month.
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Why Join Us?
Vietnam - Ho Chi Minh
Min 5 years (Manager)
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11 -13 Hàn Thuyên, phường Bến Nghé, Quận 1, Hồ Chí Minh, Việt Nam